PRIVACY POLICY
How we collect, use and protect
your personal information.
Last updated: June 2026
At Signum Ink, we value your privacyas much as we value your skin.
This policy explains how we collect, use and protect your personal data when you visit our website or make a purchase
Your trust means everything to us We are committed to keeping your information safe and secure.
OVERVIEW
1. INFORMATION WE COLLECT
At Signum Ink, we collect certain information when you visit our website, place an order, contact us, or subscribe to our newsletter. This information helps us process orders, improve our services, and provide a better customer experience.
Information you provide directly
When you place an order or contact us, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order information
- Any information you choose to include in messages or contact forms
Information collected automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited
- Time spent on our website
- Referral sources
- General location data (country or region)
Analytics and cookies
We use Google Analytics to understand how visitors use our website and to improve the user experience. Google Analytics may collect information such as:
- Pages viewed
- Website interactions
- Device and browser information
- Approximate geographic location
- Traffic sources
Google Analytics uses cookies and similar technologies to collect this information. The data is processed in an aggregated and anonymized form whenever possible.
Marketing communications
If you choose to subscribe to our newsletter, we may collect:
- Name
- Email address
- Marketing preferences
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.
Some of our service providers, including Google Analytics, may process data outside the European Economic Area (EEA). Appropriate safeguards are implemented where required by applicable data protection laws.
2. HOW WE USE YOUR DATA
We use the information we collect to operate our website, fulfill orders, and provide the best possible experience for our customers.
Your personal information may be used for the following purposes:
- Process orders
- Customer support
- Delivery updates
- Marketing communications
We only collect and use personal information when there is a legitimate reason to do so, such as fulfilling an order, providing customer support, improving our services, or when you have given your consent.
Order Processing
To process and deliver your orders, including:
- Processing payments
- Confirming purchases
- Managing shipping and delivery
- Providing order updates and tracking information
Customer Support
To respond to inquiries and provide assistance regarding:
- Orders
- Products
- Returns and refunds
- General customer support requests
Website Improvement
To better understand how visitors use our website and improve the overall user experience.
This includes:
- Analyzing website traffic
- Identifying popular content and products
- Improving website performance and functionality
- Optimizing navigation and user experience
Marketing Communications
If you have provided your consent, we may use your information to:
- Send newsletters
- Share product updates
- Inform you about promotions and special offers
- Provide educational content related to tattoo aftercare
You may withdraw your consent and unsubscribe at any time.
Fraud Prevention and Security
We may use personal information to:
- Detect and prevent fraudulent transactions
- Protect our website and customers from unauthorized activity
- Comply with legal obligations
Legal Compliance
In certain situations, we may process personal information when required by applicable laws, regulations, or legal requests.
3. COOKIES
We only use cookies when they serve a genuine purpose — whether that’s helping you complete an order, improving your experience, or understanding how we can make our website better.
Our website uses cookies and similar technologies to provide essential functionality, improve user experience, and help us understand how visitors interact with our website.
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide useful information to website owners.
Essential Cookies
Some cookies are necessary for the website to function correctly. These cookies enable features such as:
- Shopping cart functionality
- Secure checkout and payment processing
- User account login and authentication
- Website security and fraud prevention
These cookies cannot be disabled as they are required for the operation of the website.
Analytics Cookies
With your consent, we use Google Analytics to better understand how visitors use our website.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Website navigation patterns
- Device and browser information
- Approximate geographic location
- Traffic sources
This information helps us improve our website, products, and customer experience.
Google Analytics does not provide us with information that directly identifies individual visitors.
Marketing Cookies
If applicable, marketing cookies may be used to measure the effectiveness of advertising campaigns and provide relevant content.
These cookies are only activated with your consent.
Managing Cookies
You can control and manage cookies through your browser settings. You may also withdraw or modify your cookie preferences at any time through our cookie consent banner.
Please note that disabling certain cookies may affect the functionality and performance of our website.
Third-Party Services
Some cookies may be placed by trusted third-party services that help us operate and improve our website, including Google Analytics.
For more information about how Google processes data, please visit:
Learn more about how we use cookies on our website.
4. MARKETING
We may occasionally send marketing communications to customers and subscribers who have chosen to receive them.
These communications may include:
- Product launches and updates
- Special offers and promotions
- Educational content about tattoo aftercare
- New blog articles and guides
- Company news and announcements
Your Consent
We will only send marketing emails if you have provided your consent or where otherwise permitted by applicable law.
You are free to withdraw your consent at any time.
Unsubscribing
Every marketing email we send contains an unsubscribe link that allows you to opt out of future communications instantly.
You may also contact us directly if you wish to update your communication preferences.
Relevant Communications
We aim to keep our communications relevant, useful, and respectful of your inbox.
Our goal is to share information that helps you care for your tattoos, stay informed about our products, and get the most from your Signum Ink experience.
Third-Party Email Providers
We may use trusted third-party email marketing providers to manage and deliver our communications. These providers process personal data on our behalf and in accordance with applicable data protection laws.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
5. DATA STORAGE
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data.
Secure Storage
Personal information is stored using secure systems and service providers that help us operate our website, process orders, and provide customer support.
Access to personal information is limited to authorized personnel who require access in order to perform their duties.
Website Security
Our website uses secure encrypted connections (SSL) to protect information transmitted between your device and our website.
We continuously monitor and maintain our systems to help prevent unauthorized access, misuse, loss, or disclosure of personal information.
Order Information
We retain order-related information as required to:
- Process and fulfill orders
- Provide customer support
- Comply with legal and accounting obligations
- Handle returns, refunds, and warranty-related inquiries
Retention Periods
We only retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
The length of time data is stored may vary depending on:
- The nature of the information
- Legal and tax requirements
- Customer service needs
- Security and fraud prevention obligations
Third-Party Service Providers
Some of our trusted service providers may process personal information on our behalf. These providers are required to protect personal information and only process data in accordance with our instructions and applicable data protection laws.
International Transfers
In certain cases, personal information may be processed outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards are implemented to ensure that personal information remains protected in accordance with applicable data protection regulations.
6. YOUR RIGHTS
Under the GDPR, you have the right to:
Access
Request a copy of your personal data we hold about you.
Correct
Request correction of any inaccurate or incomplete data.
Delete
Request deletion of your personal data in certain cases.
Withdraw consent
Withdraw your consent at any time where we rely on it to process your data.
QUESTIONS ABOUT YOUR DATA ?
We´re happy to help. If you have any questions about this policy or how your data in handled, Please contact us.