FREE SHIPPING ON ALL ORDERS OVER 59 EUR
FREQUENTLY
ASKED QUESTIONS
Everything you need to know
about Signum Ink and tattoo aftercare.
PRODUCTS
PRODUCT QUESTIONS
Find answers to the most common
questions about Signum Ink products,
ingredients and daily use.
Is the Cleansing Foam suitable for fresh tattoos?
Yes. Signum Ink Cleansing Foam is specifically formulated for freshly tattooed skin. It gently removes dirt, excess ink and impurities without disrupting the skin’s natural moisture balance.
Can I use Recovery Butter on older tattoos?
Absolutely. While Recovery Butter is designed to support the healing process of new tattoos, it can also be used on healed tattoos to help keep the skin moisturized and the artwork looking vibrant.
Are your products fragrance free?
Yes. Our formulations are free from added fragrance to minimize the risk of irritation and make them suitable for sensitive and freshly tattooed skin.
Are the products vegan?
Yes. All Signum Ink products are formulated without animal-derived ingredients and are never tested on animals.
TATTOO HEALING
QUESTIONS
When can I start using Recovery Butter?
Recovery Butter can be applied as soon as your tattoo artist recommends moisturizing. Always follow your artist’s aftercare instructions and apply a thin layer to clean, dry skin.
How often should I wash my tattoo?
A fresh tattoo should typically be cleansed 2–3 times daily using a gentle cleanser. Avoid scrubbing the area and always pat the skin dry with a clean towel.
Can I use both products together?
Most tattoos heal on the surface within 2–4 weeks, while deeper layers of skin may continue recovering for several weeks longer. Proper aftercare can help support a healthy healing process.
What should I avoid during the healing process?
During healing, avoid excessive sun exposure, swimming pools, hot tubs and picking at scabs or peeling skin. Protecting the tattoo during this period helps preserve both the artwork and the healing skin.
ORDERS & SHIPPING
ORDERS & SHIPPING
Where do you ship?
We currently ship to all EU countries. Orders are dispatched from our warehouses in Denmark and Germany to ensure fast and reliable delivery throughout Europe.
Orders placed before our daily cut-off time are typically dispatched the same day. Most deliveries arrive within 1–5 business days depending on the destination country.
Orders placed before our daily cut-off time are typically dispatched the same day. Most deliveries arrive within 1–5 business days depending on the destination country.
Can I return my order?
Yes. Unused and unopened products may be returned within the applicable return period. Please contact our customer support team for return instructions before sending your order back.
How can I contact support?
If you have any questions regarding your order, products or tattoo aftercare, our support team is here to help. Simply contact us through our contact page and we will get back to you as soon as possible.
Do you offer tracking on shipments?
Yes. Once your order has been dispatched, you will receive a tracking link by email so you can follow your shipment every step of the way.
What happens if my package is delayed?
While most orders arrive within 1–5 business days, occasional carrier delays may occur. If your order has not arrived within the expected timeframe, please contact our support team and we will be happy to assist.